FAQs

Insurance

The providers at Reid Psychology Group are In-Network with:

  • Blue Cross Blue Shield
  • Harvard Pilgrim Health Care (Point32Health)
  • Tufts Commercial Plans (Point32Health)
  • Optum
    • Mass General Brigham Health (MGB)
    • Commercial Allways plans
    • United Behavioral Health
    • UMR

If you have one of the above plans, you will be responsible for the co-pays, deductible, and/or coinsurance per your plan's benefits.

If you would like to use your insurance, whether BCBS, HP, Tufts, and Optum plan, or out-of-network, we are happy to verify your benefits with insurance ahead of time. We suggest that you also contact your insurance company to get information about your benefits, as you are ultimately responsible for knowing your policy benefits and financial responsibility.

If you have an out-of-network plan that carries Out-of-Network benefits (i.e., a PPO or POS), the plan will pay a percentage of the cost. To find out how much your plan will cover, check your plan's "outpatient mental health" benefits.

If we are not in-network with your insurance, we will assist you with the necessary out-of-network billing paperwork to submit to your insurer for reimbursement. We will also provide a Good Faith Estimate for those who are self-pay or using out-of-network benefits.

If you have an HMO plan from an out-of-network carrier, our services will not be covered and you would need to pay directly for services.

We regret that we are not MassHealth or Medicare providers.

If you do not have an insurance plan with one of the above in-network plans and you are not sure if your insurance would cover services with us, you can check your coverage by asking your insurance company the following questions:

  • Do I have "out-of-network" outpatient mental health benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the covered amount per therapy session?
  • Is approval required from my primary care physician?

Fees

If you are not using insurance, these are the costs of sessions:

  • Initial Intake: $275
  • Individual therapy: $220 per session
  • Couples therapy: $250 per session
  • Family therapy: $250 per session

Payment Options

Payments for co-pays, deductibles, and full session fees are expected at time of your session and can be made in cash, by check, or by credit card through our secure patient portal.

Cancellation Policy

24-hours advance notice is required for cancellations. If you cancel within 24 hours or do not show up for your scheduled therapy appointment, you will be required to pay the full cost of the session. It is important to note that your insurance will not provide coverage for late cancellations and that you will be responsible for the full amount. A missed appointment is a loss for everyone and may impact the effectiveness of your therapy.

Billing Inquiries

If you have any questions about billing, please contact our billing director Joe directly at jroache@reidpsychologygroup.com.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers are required to inform individuals who are not enrolled in a medical plan or who do not have coverage or are not eligible for a Federal health care program, or who are not seeking to file a claim with their plan or coverage, both orally and in writing, upon their request or at the time of scheduling health care services, to receive a "Good Faith Estimate" of expected charges.

Under the law, health care providers need to give clients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your rights to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Confidentiality

Psychology services are confidential, which means that most information you share with us will be kept private. Information can be released with your written permission (or parent's permission for children under 18) to another doctor, teachers, family members, or other people you designate. There are a few situations in which therapists are required by law to break confidentiality in order to protect people. If a therapist learns that someone is planning to seriously injure himself/herself or someone else, or gains information about possible child or elder abuse that is currently happening, the therapist has to tell authorities to keep people safe. Only information about these risky situations needs to be disclosed, and we will not share unnecessary information with outside parties. If you are discussing something that might require a therapist to talk to other authorities (i.e. hospital or safety services), then the therapist will discuss this with you. Therapists will go over the parameters of confidentiality in the first session, and this information will also be provided in written format.